We often get questions about having an instrument repaired at Paige’s Music. Here are some Frequently Asked Questions that will be helpful if you are considering sending in your instrument for service.
We recommend that you send your instrument in for a check-up at least 2 times a year to keep it in proper playing condition. And what better time to do that then during summer break while you may have some down time. And if you need a loaner to use while we have your instrument, we have you covered.* Bring your instrument by our store M-F 10-6 and Sat. 10-4, or give us a call to see if we have visits scheduled for your school over the summer. Have questions? Call us at 1.317.577.3415 or drop us an email at [email protected]. Enjoy your time off and don’t forget to practice! *Loaner instruments guaranteed for all active rentals and service policies only. Loaners for general repair customers dependent upon our loaner instrument inventory.
Once again, we want to share with you an interesting repair that came through our shop. We recently had a vintage Martin cornet come in that the customer received as a beginning student in the 1960’s. It had sat for some time and was in need of some TLC. Our Brass Repair Coordinator, Spencer Guyer, did the work on this repair and brought this instrument back to life! As you can see from the pictures below, the final repair was stunning.
We occasionally get instruments in for repair with common problems that are due to improper assembly or disassembly. In the video above one of our woodwind technicians, Steve “Sarge” Grimes, shares some flute assembly tips on how taking a flute apart improperly can damage the tenon joint over time.
We often get questions about having an instrument repaired at Paige’s Music. Here are some Frequently Asked Questions that will be helpful if you are considering sending in your instrument for service.
Paige’s Music has 2 immediate openings in our repair shop. More specifics can be found below, and by following the link to the official job posting: We’re adding a Woodwind/Brass Repair Technician to our growing repair team! We are hiring a new prep position to help maintain our student rental stock. This is a perfect fit for a recent repair school graduate and a great learning opportunity to work alongside our large, experienced staff, with potential for future growth and additional responsibilities. Learn more about this position: https://www.paigesmusic.com/paiges/run?id=6&_jlid=7036&lvid=557 We are looking to fill a part-time position providing administrative support to the repair department office. The position would average 20-25 hours per week, 3-4 weekdays plus Saturdays, and has potential for full-time hours. Responsibilities would include customer service, data entry, and other general administrative duties. Learn more about this position: https://www.paigesmusic.com/paiges/run?id=6&_jlid=7030&lvid=557 For more information, please contact Scott Kinnard at 317-842-2102 or by email at [email protected].
As we start a new year we want to begin by recognizing the ending of an era in the ongoing story of the Paige’s Music Repair Shop. As 2019 came to a close, our long time Repair Shop Director, Tim Roethler, retired after 42 years of service. Tim built and led our repair department since May of 1977. His leadership of over 4 decades was instrumental in building what we believe to be one of the premier repair facilities in the nation. He will be sorely missed and we can’t thank him enough for all that he’s done in the past and how well he has us setup for the future. Well done, Tim! Below is one of “Staff Spotlights” with Tim. Take a few minutes to learn how he got the repair shop started and how it’s grown over the years.
It’s not too late, but time is running out. Contest Season is almost here! January through April is a really busy time of year for school music students. Many of the annual contests and festivals happen during this time of the year. These include: Solo & Ensemble Contest Jazz Band Festival Junior/Middle School Organizational Festivals High School Organizational Festivals Your performance level and the success of your organization depend on a properly playing instrument. If your instrument has not been looked over by a technician in the last 6 months you may be overdue. Send your instrument in for proper maintenance to help avoid small problems from turning into something larger at an inappropriate time. It could help you get to the next level during the upcoming contest season. If you’d like to send your instrument in for us to check, we have a step-by-step guide on how to do that right here. As always, please give us a call if you have any questions. 1-800-382-1099
Well, it’s Indiana…and we never know when winter is going to show up, and it looks like at least the snow has decided to pay us an early visit this year. So we want to take a moment to remind you that the cold can cause some serious issues with your instrument if you are not taking proper care of it. Below are a few tips to help protect your instrument over the next several months…
Every once in a while, we get in repairs that we just have to share. For our latest installment, we recently had a cornet brought in that was literally found on a trash pile. One of our highly skilled brass technicians, Sam Richards, performed his magic on this instrument and brought it back to its original beauty. Here is the customer’s review after receiving the instrument back… Look at this beauty. It is an E. A. Couturier, made in 1918. It is a Bb and an A cornet. It has a turn key on the right side when rotated changes it from the Bb to the A. It was given to me about 4 years ago by a friend that retrieved it from the trash pile. He said he didn’t know if it was any good. I could play it some but it needed work to play correctly. Thank you to Mr Kevin Cottrell from the Seymour High School for suggesting sending it to Paige’s Music. They had it only a week and I got it back today. They did an AWESOME job bringing this old cornet back to life. I am extremely happy with the service and thrilled
We’re very excited to introduce you to the latest addition to our brass technician staff in our repair shop, Becky Nash. Learn more about her by reading our quick Q&A with her below! Position: Brass Technician Start Date: May 2019 Training or Education: Bachelors in Music Education from Drake University in Des Moines, IA Band Instrument Repair Diploma from Red Wing (Minnesota State College – Southeast) Where are you from originally: Pekin, IL What instruments do you play: Trumpet What do you enjoy most about being a technician: I love the variety of instruments and repairs I see. No two horns are the same, no damage is the same and it’s my job to find the solution. What is the most unusual repair you’ve had to deal with: Finding fuzzy mold on trumpet pistons is always fun, but I think the most interesting thing I’ve witnessed is a trombone slide that not only had a pencil shoved all the way down to the crook, but also a battery. Needless to say, the slide had to come apart. Yikes. What is your most memorable musical experience: In college, a group of us decided to pile in a car (a car that couldn’t go
We are constantly striving to provide Extraordinary Support for each of the music educators we have the pleasure to serve. One way we have worked to improve this is through a new online repair approval process. Here’s a brief list of some of the new and improved features: No Sign-in Required! – You will receive an email with a link that takes you directly to your open estimates and the approval process. Less Clutter In Your Inbox – You now will receive one email for all of your open estimates. Mobile Device Friendly – We know many of you are on the go, so we improved the ability to use a mobile device to approve your estimates. New Print Option – On the occasion you need to turn in an estimate to your administration, you now have a link to a printer friendly version of your estimate. We’ve put a brief video tutorial together to help you navigate the new process and see it in action. We hope this helps you get started with the new process. But as always, if you have questions or need additional help please feel free to contact us at [email protected] or give as a call at 800-337-0471.
